I click the Begin button, but I'm not able to begin or complete the rules meeting.

The online meetings have been tested with IE 10/11, Chrome, Firefox, Android 4+ tablets and Apple iPad.

Most issues can be addressed by completing one or more of these actions:
  • Clear your browser cache.  This webpage will guide you through the process: http://www.refreshyourcache.com/
  • Enable JavaScript.  This webpage will guide you through the process: http://www.enable-javascript.com/
  • Completely close all browser windows and sign into the Portal again.  Optionally, restart your computer.
  • Try using a different browser, computer, and/or internet connection.
  • Certain browser extensions/plugins may prevent with content from loading.  Try disabling unneeded extensions or using the No-Addons, Safe Browsing or Incognito modes.
  • Some anti-virus/firewall packages may block the content from loading.  Try accessing the rules meeting from a less restrictive environment where this should not be an issue.
If you have tried all of the above suggestions, please send an email to portal@tssaa.org containing the following information:
  1. What browser and version are you using?  Use this tool to get a link to send to us.
  2. What error message is shown, if any?
  3. Provide a step-by-step description of the steps you are taking and when the failure occurs.


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